Plain English version: You're buying a digital guide. You get instant access. There's no physical delivery. You have 30 days to ask for a refund, no questions asked. The content is ours - please don't copy or redistribute it.
Who we are
The New Dad Playbook is operated as a sole trader business in the United Kingdom. References to "we", "us" or "our" in these Terms refer to The New Dad Playbook. References to "you" refer to the customer purchasing or accessing our products.
📧 Contact: hello@thenewdadplaybook.com
The products
We sell digital products including:
- The New Dad Playbook (ebook) - a comprehensive guide for expectant and new fathers, covering pregnancy to age two. Currently priced at £16.99.
- The Complete Bundle - the ebook plus printable resources (birth plan template, milestone poster, emergency contacts sheet, editable templates, and more). Currently priced at £27.99.
All products are digital only. There is no physical delivery. You will receive access to your downloads immediately after payment is confirmed.
Prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable.
Placing an order
By clicking a purchase button on our website, you are making an offer to buy the selected product at the stated price. Your order is confirmed once payment is successfully processed by Stripe and you receive a confirmation email.
We reserve the right to refuse or cancel any order at our discretion, in which case we will issue a full refund.
Payment
All payments are processed securely by Stripe. We accept all major debit and credit cards. We do not store your payment card details - these are handled entirely by Stripe's PCI-DSS compliant systems.
By purchasing, you confirm that you are authorised to use the payment method provided.
30-day money-back guarantee
✓ 30-Day Money-Back Guarantee
If you're not satisfied with your purchase for any reason, contact us within 30 days of your purchase date and we'll refund you in full. No questions asked, no hoops to jump through.
To request a refund, email hello@thenewdadplaybook.com with your order details. Refunds will be processed to your original payment method within 5–10 business days.
After 30 days from the purchase date, we are unable to offer refunds except where required by law.
Digital delivery
Your download link will be emailed to you immediately after purchase. Please check your spam or junk folder if you don't receive it within a few minutes.
Download links may expire after a set period. If you have trouble accessing your purchase, contact us and we'll resend your link.
We offer lifetime updates on the Complete Bundle - if we release updated versions of the content, bundle customers will receive access at no additional cost.
Intellectual property
All content within our products - including text, formatting, structure, graphics, and templates - is the intellectual property of The New Dad Playbook and is protected by copyright.
When you purchase a product, you are granted a personal, non-transferable licence to access and use the content for your own private use. This licence does not permit you to:
- Share, distribute, or resell the content (in whole or in part)
- Reproduce the content for commercial purposes
- Upload the files to any public platform, sharing site, or torrent
- Use the content to create derivative products for sale
If you'd like to quote a small passage for review purposes, please contact us first.
Accuracy of content
We take care to ensure our content is evidence-based and accurate at the time of writing. However, parenting research evolves, and what we state should not be taken as medical or professional advice.
Always consult qualified healthcare professionals (your GP, midwife, health visitor, or paediatrician) for decisions relating to your health or the health of your child. We are not liable for any decisions made based on the content in our guides.
Limitation of liability
To the fullest extent permitted by law:
- We provide our products "as is" and make no warranties, express or implied, regarding their fitness for any particular purpose.
- We are not liable for any indirect, incidental, or consequential loss arising from your use of our products.
- Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be excluded under English law.
Consumer rights
If you are a consumer based in the UK, you have statutory rights under the Consumer Rights Act 2015 that are not affected by these Terms. Digital content must be of satisfactory quality, fit for purpose, and as described. If it is not, you may be entitled to a repair, replacement, or refund.
Our 30-day money-back guarantee is in addition to, not instead of, your statutory rights.
Privacy
Your use of our website and products is also governed by our Privacy Policy, which explains how we collect and use your personal data.
Changes to these terms
We may update these Terms from time to time. We'll update the "Last updated" date at the top when we do. Changes will not apply retroactively to purchases already made.
Governing law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are based in Scotland or Northern Ireland, you retain the right to bring proceedings in your local courts where applicable under UK law.
Contact
If you have any questions about these Terms, or if you'd like to make a complaint, please get in touch: